FAQ

What is the meaning of embroidered? 

Embroidered means that the design is stitched into the fabric by sewing it with thread.

What is the difference between embroidery and print?

Embroidery refers to clothing that has a pattern or logo stitched into its fabric. Embroidered designs will last wash after wash. Printing is when a design or logo is printed directly onto the garment. Printed designs can fade over time. 

How do I select my right size?

A size guide based on body measurements is available for each item to help you select the correct size. We specify measurements in inches in the product description to give you an understanding of the fit for that specific garment. Use these measurements as a guideline to find a suitable style or fit for you.

How do I care for my garments?

Read the fabric care label, and follow the instructions. We recommend that you treat stains immediately, use the gentle cycle or hand wash in cold water & hang to air dry. 

What is the processing time for each item?

Shirts/Jackets/Hoodies- 7-10 business days*
Dresses/Skirts- 10-14 business days*
Fringe Packs/Ribbons- 1-2 business days*
Books/Art- 1-2 business days*

*BUSINESS DAYS = MONDAY-FRIDAY, EXCLUDES WEEKENDS*
*Delivery transit times may vary. Processing times may be longer for larger orders. We are closed for The Sabbaths & The High Holy Days. Orders may be delayed during heavy order volumes right before High Holy Days.*

How long will it take for my items to be delivered?

United States: Standard 5-7 business days, Priority 3-5 business days, Express 1-3 business days.

International: 10-15 business days

*ITEMS WILL SHIP AFTER THE PROCESSING TIME*
* SHIPPING TIMES MAY VARY BASED ON LOCATION, SHIPPING METHOD & SHIPPING CARRIER SELECTED *

Can an order be expedited?

In some cases, an order can be expedited for an additional fee. The fee will depend on how fast you need your order and where you are located.