FAQs

Sizing details? 
  • The Fringes & Border that are sewn around the bottom of the t-shirts will affect the width.
  • Cotton t-shirts are tighter around the waist due to the lack of stretch. Order 1-2 sizes up for a relaxed fit. 
  • See individual item for specific materials & size chart.

Care instructions? 

  • Clothing with fringes need to be hand washed in cold water and hung to dry. The care instructions are included on your packing slip for each item.

How long does it take for my order to ship? 

  • The time it takes to prepare an order for shipping varies. All items are made to order & processed in the order they were received. Due to higher than normal order volumes, It typically takes 10-14 business days for an order to be processed. Processing times for larger orders are longer. During Peak Season (Which Is Before Any High Holy Feast Day) Please allow 14 business days for orders to be processed. Upon Shipping, you will receive an email notification with a tracking number.


    • What is the current processing time for each item?

    • Shirts/Jackets/Hoodies- 7-14 business days*    
    • Dresses/Skirts- 10-14 business days*
    • Handbags/Duffle Bags- 7-10 business days*
    • Head Wraps- 3-5 business days*
    • Fringe Packs/Ribbons- 3-5 business days*
    • Books/Art- 3-5 business days*

    How long does it take USPS or UPS to deliver my item?

    United States:

    • Standard 5-7 business days.
    • Priority 3-5 business days. 
    • Express 1-3 business days.
    International:
    • 10-25 business days.
    Can Items be Customized or Personalized?  
    • Items that are made to order can be customized, personalized or altered.
    • All items come with your choice of A fringe color & A 3/8" Navy Blue Ribbon.
    • Royal Blue ribbons are available upon request.
    • You can request a different material, fringe or ribbon type and/or color.
    • Sizes and lengths can be altered if you require petite or taller sizes.
    • Side slits can be added to any item.              
    • **Additional fees may apply.

      Contact Us or Email your special requests to: info@kingexchangeapparel.com within 24 hours after placing your order or leave a note at checkout. 
    • ITEMS WILL SHIP AFTER THE PROCESSING TIME.
    • SHIPPING TIMES MAY VARY BASED ON LOCATION, SHIPPING METHOD & SHIPPING CARRIER SELECTED.
    • *BUSINESS DAYS = MONDAY-FRIDAY, EXCLUDES WEEKENDS*
    **Delivery transit times may vary. Processing times may be longer for larger orders. We are closed for the Sabbaths & The High Holy Days. Orders may be delayed during heavy order volumes right before High Holy Days.**